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Privacy Policy

Information You Provide

We may collect information you submit directly, including your name, email address, phone number, shipping address, billing details, contact form messages, newsletter signup information, author submission details, event inquiries, order details, and any other information you choose to send through the website or manager-supported communication tools.

Order and Transaction Information

When you place an order, we may collect product selections, sizes, quantities, order totals, shipping details, customer contact details, payment status, fulfillment status, and related order records. Payment card details are handled by third-party payment processors and are not intended to be stored directly by HT & CO Publishing on this website.

Newsletter and Email Information

When you subscribe to updates, we store your email address, signup source, signup date, IP address, and browser user agent. If you email us or use the contact form, we may retain your message, email address, topic, phone number, status notes, and related reply history so we can respond professionally and maintain customer service records.

Automatically Collected Information

The website or server may automatically collect technical information such as IP address, browser type, device information, referring pages, pages visited, timestamps, error logs, and general usage data. This information helps operate the website, troubleshoot problems, protect against abuse, and understand site performance.

Cookies and Similar Technologies

The website may use cookies or similar technologies to support sessions, cart behavior, checkout, login features, analytics, security, and user experience. You can adjust browser settings to block or delete cookies, but some features may not work properly without them.

How We Use Information

We use information to process orders, manage carts, fulfill merchandise, respond to messages, manage newsletter subscriptions, provide event information, review submissions, operate manager tools, improve the website, prevent fraud or abuse, maintain records, comply with legal obligations, and communicate with customers, readers, authors, and partners.

How Information Is Shared

We may share information with trusted service providers when needed to operate the website or provide services. This may include payment processors, shipping carriers, print-on-demand partners, email services, hosting providers, analytics tools, security tools, and business support providers. We do not sell personal information as a business model.

Payments and Fulfillment Partners

Checkout and payment information may be processed by third-party payment services. Print-on-demand or fulfillment partners may receive the information needed to produce and ship merchandise, such as name, address, email, item details, and shipping method. These partners may process information under their own privacy and security practices.

Author Submissions and Creative Inquiries

If you submit creative materials, proposals, manuscripts, event ideas, or partnership inquiries, we may review and store them for business evaluation. Do not send confidential or sensitive materials unless a separate written agreement is in place. Submission does not guarantee acceptance, publication, response, confidentiality, or compensation.

Data Retention

We retain information for as long as reasonably necessary to operate the business, provide services, maintain order and communication records, comply with legal or accounting obligations, resolve disputes, protect rights, and improve operations. Newsletter records may be kept until you unsubscribe or request removal, subject to reasonable business and legal retention needs.

Security

We use reasonable administrative, technical, and operational measures to protect information. No website, database, email system, payment flow, or internet transmission can be guaranteed completely secure. You are responsible for using accurate information and protecting your own account, email, and device access.

Your Choices

You may choose not to submit optional information. You may unsubscribe from promotional emails where an unsubscribe option is provided. You may contact us to request review, correction, or removal of certain information, subject to identity verification, legal obligations, fraud prevention, order recordkeeping, and technical limitations.

State and Regional Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of certain personal information. To make a privacy request, contact us with enough information to verify and process the request. We will respond as required by applicable law.

Children’s Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child submitted information without appropriate consent, contact us so we can review and remove it when required.

Third-Party Links

The website may link to third-party platforms, payment pages, fulfillment services, social media, venues, or partner websites. We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

Changes to This Policy

We may update this Privacy Policy as our website, store, technology, or business practices change. Updates become effective when posted on the website unless a different effective date is stated. Continued use of the website after updates means you acknowledge the revised policy.

Contact

Privacy questions or requests may be submitted through the contact page or by emailing contact@doubledealingsmovie.com.